PracticePanther + AnswerConnect.

PracticePanther is a cloud-based legal practice management platform that helps law firms manage cases and contacts, track time, handle billing, store documents, automate workflows, collect e-signatures, and take payments — all in one place. It is trusted by tens of thousands of legal professionals across 170 countries.

Yes. You'll need an active PracticePanther account and an AnswerConnect account. No additional tools or third-party apps are required.

The caller's name, phone number, and the intake notes your receptionist captured during the call are passed directly into PracticePanther. The information is mapped to the relevant fields based on the action you have configured.

You can configure the integration to create a new contact, create a call log against an existing contact, or add a note to an existing contact record depending on what best fits your workflow.

Yes. We'll work with you to make sure our receptionists are gathering the intake details that matter most to your firm, including practice area, nature of the matter, urgency, and anything else your team needs.

Currently the integration is one-way, from AnswerConnect into PracticePanther.

Head to Integrations in your AnswerConnect desktop app or web app, select Integrations, and choose PracticePanther. Log in with your PracticePanther credentials to authenticate directly. Our support team is on hand if you need any help.