Keap is a CRM and marketing automation platform that helps small businesses capture leads, automate follow-up, manage their sales pipeline, send email and text campaigns, take payments, and book appointments — all from one platform. It's designed to put your business growth on autopilot.

Do I need a Keap account to use this integration?

Yes. You'll need an active Keap account and an AnswerConnect account. No additional tools are required to connect them.

What information gets sent to Keap?

When your AnswerConnect receptionist takes a message, the caller's name, phone number, and call notes are automatically added to Keap as a new contact record.

Will the integration trigger my existing Keap automations?

Yes. Once a new contact is created in Keap via the integration, any automation sequences you have set up for new contacts will trigger as usual — giving you instant, hands-free follow-up.

Can information flow back from Keap to AnswerConnect?

Currently, the integration is one-way—from AnswerConnect to Keap.

I'm already an AnswerConnect customer. How do I activate this?

In your AnswerConnect app, go to Integrations, and choose Keap. Enter your credentials, and the connection is live. Our support team is on hand if you need any help.

Keap + AnswerConnect.

Your virtual receptionists capture the lead. Keap takes it from there.

See all integrations

AnswerConnect Selected as

2026 Best Answering Service voted by

Best Answering Service 2026

What is the Keap and AnswerConnect integration?

Keap is a CRM and marketing automation tool that helps small businesses organize contacts, automate follow-ups, and turn leads into loyal customers.

When you connect Keap with AnswerConnect, new callers are automatically added as contacts to your CRM. Your Keap automations handle the rest.

See plans

Seamless connection.

The AnswerConnect + Keap integration gives you the power to communicate across platforms with just a click.

To explore how AnswerConnect and Keap work together, try through Zapier.

Try now

Why integrate?

Automate your pipeline

Every call your receptionists handle goes straight into your CRM and triggers the automation you’ve set up. Your sales process can start before you even see the message.

Never let a warm lead go cold

Speed matters. When a new contact lands in your Keap account the moment a call ends, your automated sequences can start within minutes — while you're still with another client, in a meeting, or asleep.

Your business on autopilot

With AnswerConnect and Keap, Your business is working even when you're not — capturing leads, sending responses, and moving prospects through your pipeline 24 hours a day, 365 days a year.

One less thing to manage

Keap users invest in automation to reduce manual work. Manually copying call messages into your CRM is precisely the kind of repetitive task Keap was built to eliminate. This integration closes that loop completely.

Get connected in three simple steps.

Choose your integration.

Find Keap under Integrations in your AnswerConnect app.

Activate it.

Enter your Keap credentials to connect your accounts directly.

We take care of the rest.

You're set. Every call your receptionists answer will automatically flow into Keap, ready to trigger your workflows.

Already a customer?

Activate the integration now from your app.

Your questions answered.

Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com

Learning, Sharing & Giving Back.

These are the values of AnswerConnect. Here is a book we think you might like.

Measure What Matters.

John Doerr

Clear goals mean nothing without visibility. When outcomes are defined and tracked, focus sharpens, progress accelerates, and what truly matters gets done.