What is PSA by Canam Systems?

PSA by Canam Systems is a fully integrated ERP platform built for property restoration contractors. It combines job management, CRM, accounting, field operations, document management, equipment tracking, and data analytics in one system. It also integrates deeply with industry tools like Xactimate, XactAnalysis, CoreLogic Symbility, Encircle, and Matterport.

Do I need a PSA account to use this integration?

Yes. You'll need an active PSA by Canam Systems account and an AnswerConnect account. No additional tools are required.

What information gets sent to PSA?

When your AnswerConnect receptionist handles a call, the caller's name, phone number, property address, type of loss, and any intake notes are passed directly into PSA as a new job record.

Can I customise what information my receptionists collect?

Absolutely. We'll work with you to build a call script that captures exactly what your dispatch team needs — type of damage, property access details, insurance information, urgency level, and more — so every job record in PSA is complete from the moment it's created.

Can information flow back from PSA to AnswerConnect?

Currently, the integration is one-way, moving information from AnswerConnect into PSA.

I'm already an AnswerConnect customer. How do I activate this?

In your AnswerConnect app, go to Integrations, and choose PSA by Canam Systems. Enter your credentials, and the connection is live. Our support team is on hand if you need any help.

PSA by Canam Systems + AnswerConnect.

Every emergency call answered. Every job ready to go.

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What is the PSA–AnswerConnect integration?

PSA is an Enterprise Resource Planning (ERP) platform designed for property restoration contractors. It combines job management, CRM, accounting, field operations, and data analytics into a single system.

AnswerConnect offers a 24/7 live answering service. When AnswerConnect and PSA work together, every call your receptionists handle creates a new job record directly in PSA.

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Seamless connection.

The AnswerConnect + PSA integration gives you the power to communicate across platforms with just a click.

To explore how AnswerConnect and PSA work together, try now.

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Why integrate?

Win more jobs

In restoration, speed matters. When an emergency call comes in at 2am, AnswerConnect answers it, captures the details, and creates the job in PSA.

Reduce admin

No more manually creating job records in PSA. When integrated, the call is answered, the job is created, and your team can focus on the response.

Capture every lead

With AnswerConnect handling your phones around the clock, every caller speaks to a real person, and each call becomes a job record in PSA.

Accurate intake, every time

Our receptionists are trained to capture the information that matters: caller name, call-back number, property address, type of loss, and urgency.

Built for restoration

Disasters don't work business hours. Neither does AnswerConnect. Your phones are answered, and your jobs are logged 24/7/365.

Get connected in three simple steps.

Get your credentials.

To set up the integration, contact PSA and request your API Key and Schema ID.

Share your details.

Once you have the details, get in touch with our team. Call us at 800-700-8888 or email: support@answerconnect.com

We take care of the rest.

Every call your receptionists answer will create a new job record in PSA automatically, with intake details ready for your dispatch team.

Already a customer?

Activate the integration now from your app.

Your questions answered.

Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com

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